Privacy policy.

1. Introduction

At TX3-Media Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website or purchase products from us directly or via third-party marketplaces.

2. Information We Collect

We collect the following types of information to fulfill our contractual obligations and process your orders:

  • Identity Data: Name and title.

  • Contact Data: Billing address, shipping address, email address, and telephone number.

  • Transaction Data: Details about payments and products you have purchased from us.

  • Technical Data: Internet Protocol (IP) address, browser type, and operating system when you visit our site.

3. How We Use Your Information

We use your personal data primarily to:

  • Process and deliver your orders.

  • Manage our relationship with you (e.g., customer service inquiries).

  • Comply with legal and regulatory obligations.

  • Improve our website and services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention and Marketplace Compliance

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Third-Party Marketplace Orders (e.g., Amazon, eBay): If your order originates from a third-party platform, we strictly adhere to the Data Protection Policies of that platform. Specifically regarding Amazon Information:

We retain customer data necessary for order fulfillment only for as long as is required to ship the product and handle immediate customer service inquiries. In compliance with Amazon Data Protection Policies, all Personally Identifiable Information (PII) regarding Amazon orders is securely deleted or anonymised in our systems no later than 30 days after order delivery.

5. Data Security

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

  • Encryption: All sensitive data is encrypted in transit (using TLS 1.2 or higher) and at rest (using AES-256 standard encryption).

  • Access Control: Access to personal data is restricted to employees and contractors who have a strict business "need-to-know."

  • Monitoring: We utilize firewalls and intrusion detection systems to monitor for malicious activity.

6. Sharing of Personal Data

We may share your personal data with specific third parties solely for the purpose of order fulfillment:

  • Logistics Partners: Carriers (such as Royal Mail, Amazon Shipping) to deliver your package.

  • System Providers: Secure inventory and order management software providers (e.g., Monsoon Commerce) who assist in processing your order.

7. Your Legal Rights

Under applicable data protection laws (including the UK GDPR), you have the right to request access to, correction of, or erasure of your personal data. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have questions about this policy or our privacy practices, please contact:

Check The Disc Ltd

Email: sales@checkthedisc.com

Phone: +44 7572167215

Address: Unit 9-12, Woodlands Business Park, Ystradgynlais, Swansea SA9 1JW

Country: Wales